Press Releases

Liz Powell Joins Symtrain as Vice President of Customer Operations

Press Releases / By / February 8, 2023

Atlanta, GA- February 8, 2023— Symtrain, a high-growth SAAS company with a breakthrough automated role-play solution, announced today Liz Powell has joined symtrain as Vice President of Customer Operations.  In her new role, she will oversee customer success, customer growth, solutions consulting, and tech support. Prior to joining symtrain, Liz worked at several leading, customer-focused …

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Symtrain Adds Chat Capabilities to its AI Automated Role-Play Product Suite

Press Releases / By / January 31, 2023

Atlanta, GA- January 30, 2023— Symtrain, a high-growth SAAS company with a breakthrough automated role-play solution, announced today that it had added chat capabilities to its product suite of AI automated role-play solutions. This enhancement gives symtrain customers the ability to leverage the power of the training and coaching tool across their omnichannel support environment.

Symtrain Launches Travel Industry Suite of Solutions

Press Releases / By / March 3, 2023

Atlanta, GA- January 17, 2023— Symtrain, a high-growth SAAS company with a breakthrough automated role-play solution, announced today that it has launched a travel-industry solution package with multiple simulations templated for quick implementation. The new package will be offered with a free trial option for a limited time.

Jim Madden

Jim Madden Joins Symtrain as Chief Operating Officer

Press Releases / By / February 13, 2023

Symtrain, an AI-based automated role-play learning solution, announced today that Jim Madden has joined the team as the Chief Operating Officer (COO) of the company. In his new role, Jim will oversee all aspects of symtrain’s go-to-market including revenue growth, marketing, client success, channels, professional services, and solutions consulting for the firm.