Insights & Media
Below are some of the latest insights the symtrain team has shared on innovations in learning and coaching. Check it out!
Insights
5 Ways Symtraining Aligns with the Kirkpatrick Model
Although it was first developed in the 1950s, Donald Kirkpatrick’s Model to evaluate the effectiveness of training and…
Symtrain CEO Insights Ep. 2 Intelligent Coaching
Imagine a world where your best agent’s customer interactions are converted into a library of role-plays that can…
How AI Coaching Programs Will Change the Contact Center Environment
Every year, we achieve new innovations and advance technology far beyond what previous generations could have imagined. While…
Podcasts
Standing Out Podcast featuring Dan McCann and Symtrain
Description: Trey Griggs from Standing out Podcast on Sales, Marketing and Leadership invites Dan McCann to discuss the…
Does Role-playing Work in Freight?
Symtrain's CEO and Chief Learning Officer joins the Freightwaves Podcast to discuss how role-play can positively impact the…
Freightwave’s Interview with Melanie Flores about Symtrain
Melanie Flores joins the "What the Truck?" hosts, Dooner and The Dude from around 21:28 to 33:30 to…
Press Releases
Liz Powell Joins Symtrain as Vice President…
Atlanta, GA- February 8, 2023— Symtrain, a high-growth SAAS company with a breakthrough automated role-play solution, announced today…
Symtrain Adds Chat Capabilities to its AI…
Atlanta, GA- January 30, 2023— Symtrain, a high-growth SAAS company with a breakthrough automated role-play solution, announced today…
Symtrain Launches Travel Industry Suite of Solutions
Atlanta, GA- January 17, 2023— Symtrain, a high-growth SAAS company with a breakthrough automated role-play solution, announced today…
“The applications that most interest me in the workforce digitization space are those that enable guided learning, immersive situations, and employee engagement strategies.”
Phylise Banner,
Training Magazine