WHY SYMTRAIN
The Problem
Instructional training is not enough. People learn best by doing. In fact, we retain only 10% of what we’re “taught” compared to 90% of what we “do”. That’s because experience is immersive and gets us “involved”. But it can also be costly and difficult to scale, especially remotely. So, all too often learning happens on the job, which really means “on the customer”.
“With Symtrain we quickly teach new hires how to do their jobs well and build confidence. No more on-the-job training.”
Fortune 50 Corporate Training Leader
The Symtrain Solution
Symtrain engages employees in simulated work experiences that feel “real” – working at their own pace, anywhere, anytime, on any device. So, they’re empowered to take charge of their own learning and success. As a result, they learn faster, retain more, build confidence, and master the skills they need to deliver the best customer interactions every time.
The Science Behind the Success
HAWTHORNE EFFECT
Remove observation to deliver realistic scenarios and performance
IMMERSIVE LEARNING
Build confidence and accelerate job mastery by involving employees
DOORWAY EFFECT
Increase retention with repetition, instant feedback and reinforcement
SANDBOX EFFECT
Increase retention with repetition, instant feedback and reinforcement